This page explains how Neloy Digital Solutions handles information when you visit this website or contact us about a project.
When you use our project enquiry form, you may provide your name, email address, selected service, project details and requirements. If you contact us through WhatsApp or another linked service, that service handles the conversation under its own privacy practices.
We use submitted information to review your request, reply to you, discuss a possible project, manage follow-up and maintain our business records. Submitted enquiries are handled by the website's lead system and accessible through its protected admin interface to authorized staff. We do not ask for sensitive personal information in the project form; please avoid including it in your message.
Cloudflare provides website delivery and security services for this site. Technical information such as IP address, browser and request details may be processed to deliver pages, protect against abuse and help operate the website. Where website analytics are enabled, aggregated usage information can help us understand site performance.
Our public pages use Meta Pixel, which may send visit and interaction information to Meta for measurement and advertising. This site may also use Cloudflare analytics and essential technical storage or cookies required by its service providers. Your browser settings can limit cookies or tracking; some browser and platform controls may affect how the website or measurement works. We do not claim that a particular Cloudflare analytics beacon appears on every request.
Links from this site may open services such as WhatsApp, Meta platforms (Facebook and Instagram), and Medium. Those services have their own privacy notices. If you engage with Neloy Digital Solutions through Meta or Instagram messaging and automation, the information you send through those platforms may be used to answer your enquiry or support the requested interaction. This website policy does not replace a separate notice for a distinct automation product or platform-specific workflow.
We keep enquiry information for as long as reasonably needed to respond, manage the business relationship, maintain appropriate records and meet applicable obligations. You may ask us about a specific enquiry or request its deletion where applicable.
You can request access to, correction of, or deletion of personal information you have provided, subject to applicable requirements. You may also ask how your information is used. Contact us at info@neloydigitalsolutions.com. We may need to verify the request before making a change.
We may update this policy when website features, services or privacy practices change. The version shown here applies when you visit this page.